Course Code : CCAS

Introduction

The Certificate of Completion in Accommodation Services (Housekeeping) is an Operations level qualification requiring students to complete 7 Competency Units and will gain knowledge and become competent in skills from a broad range of highly developed operational skills specific to the Hotel and Accommodation Services industry. The programme is for 40 hours.

Course Objective

Provide prospective business and management students with a body of knowledge which will:

  • To upgrade the skills of existing employees in Accommodation Services sector.
  • To train participants as professional housekeepers and be employable in the Hotel & Accommodation Services sector

Course Content

  • Module 1  : Introduction to Accommodation Services and Guest Interactions
  • Module 2  : Work Safely
  • Module 3  : Provide Safety & Security to the Guest
  • Module 4  : servicing Guest Room
  • Module 5  : Carry Out Thorough Cleaning of Public Areas
  • Module 6  : Maintain Displays
  • Module 7  : Provide Laundry Valet Services

Programme Fees

  • RM1500.00

Total Training Hours

  • 40 hours